What Happened?
Describe what you were doing, what changed and any error message you saw.
Client Support
Need Help?
Start Here.
Existing LEAP clients can use this page to request support, reach us for urgent issues, or start a remote support session when directed by a technician.
Submit a Support Request
Use our contact form for non-emergency support, access requests, software issues and general IT assistance.
Open Support Form →
Open Support Form →
Urgent IT Issue
If systems are down or the issue is time-sensitive, calling is the fastest way to reach LEAP.
Call (706) 350-4075 →
Call (706) 350-4075 →
Remote Support
When directed by a LEAP technician, use the remote support tool or client portal link provided to your organization.
Contact LEAP for Remote Support →
Contact LEAP for Remote Support →
Email Support
For requests that are easy to explain by email, contact our team directly.
info@leappc.com →
info@leappc.com →
Help Us Help You Faster
Include These Details When Possible
Who Is Affected?
Tell us whether the issue affects one person, a department, a location or everyone.
How Urgent Is It?
Let us know whether work is stopped, partially affected or if the request can wait.
Which Device or Service?
Include the computer name, location, application, email account or phone system involved.
Recent Changes
Mention updates, moves, password changes, new software or other changes that happened before the issue.
Best Contact Method
Give us the best number or email address to reach the person experiencing the issue.